Last updated: 20 August 2026
Quest Novum respects your privacy and aims to be clear about how personal information is collected and used.
This Privacy Policy explains what information we collect when you use questnovum.com, subscribe to Quest Novum emails or contact us. It also explains why we use that information, who may process it on our behalf, how long we keep it and the rights available to you.
Who we are
Quest Novum is an independent gaming and technology publication based in the United Kingdom.
For the purposes of this Privacy Policy, Quest Novum is identified as the controller responsible for deciding how personal information collected through questnovum.com is used.
You can contact us about privacy at privacy@questnovum.com.
Information we collect
When you browse Quest Novum, our website and hosting infrastructure may process limited technical information needed to operate, secure and troubleshoot the site. This may include your IP address, browser or device information, request times and server logs.
If you subscribe to Quest Novum emails, we collect your email address together with information needed to manage your subscription, such as your subscription or unsubscribe status and relevant consent records.
If you contact Quest Novum by email or through a contact facility on the website, we process the information you provide. This may include your name, email address and the contents of your message.
We do not ask visitors to provide sensitive personal information through the normal operation of the site.
How we use your information
We use personal information to:
- operate and secure questnovum.com;
- respond to enquiries;
- maintain our email subscriber list;
- send emails that people have chosen to receive;
- manage opt-outs; and
- understand whether our website and owned-audience activity are working effectively.
We do not sell personal information.
We do not use personal information collected through the site to make decisions about people solely by automated means that have legal or similarly significant effects.
Our lawful bases
Where you subscribe to Quest Novum emails, we rely on consent. You can withdraw that consent at any time by using the unsubscribe facility in our emails or by contacting us.
Where we process technical information needed to operate, secure and improve the website, or information needed to respond to ordinary enquiries, we generally rely on our legitimate interests in running, protecting and improving Quest Novum and communicating with people who contact us.
Where processing is required to meet a legal obligation, we rely on that legal obligation.
Newsletter and email subscriptions
Quest Novum currently uses Hostinger Reach to collect and manage newsletter subscribers and send email campaigns.
When you subscribe, Hostinger may therefore process and store your email address and subscription information on our behalf.
We only use subscriber information for the purposes explained when you sign up. Every marketing email includes a way to unsubscribe.
If you unsubscribe, we will stop sending marketing emails to that address. We may retain limited information where reasonably necessary to record and honour your opt-out and meet our compliance obligations.
Website hosting and service providers
Quest Novum uses third-party service providers to operate its website and communications.
These currently include Hostinger for relevant website infrastructure and Hostinger Reach email services, and Google Workspace for business email and related communications. WordPress and supporting website software are used to operate questnovum.com.
These providers may process limited personal information on our behalf where necessary to provide their services.
Hostinger states that information relating to its customers’ website users may be processed on the customer’s behalf and provides contractual data-processing arrangements for those services.
Search and analytics
Quest Novum uses Google Search Console to understand how questnovum.com appears and performs in Google Search. The information available to Quest Novum through Search Console is primarily search-performance information rather than an individual visitor profile.
At the time of this policy, Quest Novum does not use Google Analytics, advertising pixels or other non-essential visitor tracking technologies on the public website.
If Quest Novum introduces additional analytics, advertising or tracking technologies in future, this policy and any required consent controls will be updated before those technologies are used where applicable UK rules require it.
Cookies and similar technologies
At the time of this policy, the public Quest Novum homepage does not set cookies for an ordinary visitor before interaction.
Quest Novum may use cookies or similar storage technologies where they are necessary for the operation, security or functionality of the website.
We do not treat this Privacy Policy as consent for non-essential tracking.
Where a cookie or similar technology requires consent under applicable UK rules, we will provide appropriate information and controls before using it.
This applies to tracking pixels and similar technologies as well as traditional browser cookies.
How long we keep information
Newsletter subscriber information is kept while you remain subscribed.
If you unsubscribe or ask us to delete your information, we will remove or anonymise it where appropriate, while retaining any limited record reasonably necessary to honour your opt-out or meet legal obligations.
Ordinary contact correspondence will normally be kept only for as long as it remains useful for dealing with the enquiry, maintaining an appropriate business record or meeting legal obligations.
Technical and security information is kept for no longer than reasonably necessary for website operation, security, troubleshooting and any applicable legal requirements.
We periodically review the information we hold and remove information that is no longer required.
International processing
Some of the service providers Quest Novum uses may process information outside the United Kingdom.
Where UK personal data is transferred internationally, we expect the relevant provider to use a lawful transfer mechanism where required, such as an applicable UK adequacy arrangement or recognised contractual safeguards.
Hostinger’s current data-processing terms provide for safeguards including contractual transfer mechanisms for relevant international processing.
Your rights
Depending on the circumstances and lawful basis involved, you may have rights to:
- ask for access to your personal information;
- ask us to correct inaccurate information;
- ask us to delete information;
- ask us to restrict certain processing;
- receive certain information in a portable form; or
- object to certain processing.
Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.
You also have an absolute right to object to personal information being used for direct marketing.
To exercise a privacy right, contact privacy@questnovum.com.
Complaints
If you have a concern about how Quest Novum has handled your personal information, please contact privacy@questnovum.com so we can look into it.
We will acknowledge a data-protection complaint within 30 days of receiving it. We will investigate the complaint appropriately and respond without undue delay.
You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.
Security
We use appropriate technical and organisational measures intended to protect personal information from unauthorised access, loss, misuse or alteration.
No internet service can guarantee absolute security, but access to Quest Novum systems and services is restricted to those who need it for legitimate operational purposes.
Third-party links
Quest Novum articles may link to websites operated by publishers, manufacturers, retailers, platforms or other third parties.
Those websites operate under their own privacy practices. Quest Novum is not responsible for how an external website handles information after you leave questnovum.com.
Changes to this policy
We may update this Privacy Policy as Quest Novum develops, particularly if we introduce new website features, analytics, newsletter functionality, commercial services or other ways of processing personal information.
The latest version will be published on this page with its most recent update date.